The Health Points Widget will appear in yellow within the dashboard and can be used to view your point progress for the given year. Depending on the configuration, the progress meter will give you the maximum points you can earn for that given year. It does not provide the minimum points required.

Every program year the year-to-date points value will reset. The program year is configured by your admin.

Point values displayed in the progress meter are based on the total points you can earn each year. Items in this list are completed annually meaning the points will be awarded one time for the given year. 

Points may also be awarded for completing an activity at different frequencies such as daily. The daily point value would be multiplied by the number of days to get the total points.

These points are also included as part of the maximum points available for the given year on the progress meter. For weekly, this value would be multiplied by the number of weeks and so on. 

Example 1: The total points is the sum of points that you can earn throughout the year regardless of if its required or not.

Example 2: You receive 10 points for a daily activity each day. If this activity is performed every day, then that value would need to be multiplied by 365 to get the total points - 3,650 for this example. This is the points that will be added to your current point value for the year.

You can see each activity and the maximum points that can be earned by viewing your Points History at the bottom of the Health Dashboard. See the next section to learn how to access this dashboard. 

Health Points Dashboard

The Health Points Dashboard can be used to view important links, your badges or medals, your points summary, and points history for the current year as well as previous years. You may also use it to add new points to the dashboard.

To access the Health Points Dashboard, perform one of the following actions: 

  1. Click on the yellow widget header in the main dashboard.
  2. Click on See a summary of all points at the bottom of the yellow widget.

The Health Points Dashboard is divided into four widgets, which are described in further detail in the next few sections of this page: 

  • Important Information
  • My Badges
  • Points Summary
  • Points History 

Important Information

Important Information widget is a quick link section within the Health Points Dashboard that contains any links set up by your administrator and any messages they have left for you.

My Badges

The My Badges widget shows what badges or medals you can earn, what you have earned, and current progress. If you hover over each image, you will see the total points to earn for each badge (or medal).

What is displayed in this section will depend on how the admin has configured it. The name and points of each badge or medal are configured by your administrator.

When you finish the badges or medals, they go one after the other until you have finished all of them. 

Points Summary

The Points Summary widget shows the points you have earned to date and how many available points you have.

Below this information, a message may be provided to show the number of points left until your next reward. The number of points required and additional information displayed here will depend your company award structure. 

Depending on your company incentive structure, there will be a button to redeem an incentive award after the requirements have been met. Rewards can be claimed depending on your company configuration. 

What is received will depend on the incentive structure and/or plan as well. If it is a premium credit, then you will get a premium credit. If a reward is given, then you will get the reward. 

Points History

This Points History widget displays every program set up for earning points. For each program you will see the program name, number of points awarded, maximum allowed points, point award frequency, and earned points.

You can browse your points history for the current year or select from the drop-down menu to see your points history from the prior year. Select a year from this menu to view the points history. If the current year has been selected, you will see your program points to date. 

Points are grouped together in the points history and these groups are based on how your admin has configured them.  

Hover your mouse over the Program Name to see the details of that point. 

For each program in the points history, you will see the following information: 

  • Number of points awarded for the program.
  • Maximum allowed points for the program.
  • Frequency (annual, monthly, daily).
  • How many points you have earned to date for the program.

If the Maximum Points Column shows "No Max" for an activity, this means they can earn points for the activity at the shown frequency and these points will be totaled based on that frequency for the given year.

To see additional details, click on an item in the Program Column within the Points History. This will open a pop-up window where you can see the Program Name, Point Value, Event Date, and any Notes.

The Event Date is the date the event happened. On this date, you were awarded the displayed point value.

You might see a Delete Button (X) to the right of this information depending on the way that your admin configured the points.

If the admin configured the points, then you will be able to delete it using this button. If they did not configure the points, then you will not be able to delete it. 

Adding New Points

New points can be added within the Points History section of the Health Points Dashboard. There are three types of activities: Self-Reported (entered manually), System Originated, and those entered by your Admin or Coach.

To add a new point, complete the following steps: 

Step 1: Click on Add New Point.

Step 2: Select the Event Date from the drop-down menu. Once a date has been selected, the Program List will be refreshed. 

Step 3: Select a Program from the list. Items displayed in the Program List, will depend on the selected Event Date (Step 2.).

Step 4: Some activities may require evidence, meaning you will be required to upload a paper such as a physicians statement or another type of document. Depending on the program configuration, you may have an Upload Button. Use this button to upload your evidence for the event. 

Step 5: Enter any Notes regarding the program.

Step 6: You must check the box for acknowledgement to continue. Once finished, click Submit on the form.

Important: The Event Date can only fall within the program period. Your admin can configure a grace period outside of the program period for adding last years points. This will be dependent on your admin's configuration.

For example, let's say the program period starts on January 1st and ends on December 31st of the current year. If you try to enter the new points on January 1st of the next year, this will not be allowed unless it falls within the employers grace period.

The employer can set up a grace period where points can still be entered for a defined time period past the end of the program period. For example, they may provide a two week grace period to enter last years data. 


Troubleshooting FAQ

What happened if I selected my event date, but I do not see any program in the list?

Why do I get the grace period? 

How can I view my uploaded document? 

Can I enter points for a prior year?

Can I delete the activities that have been entered? 


What happened if I selected my event date, but I do not see any program in the list?

That is because the program has been fulfilled. 


Why do I get the grace period? 

Because you are only allowed to enter activities within the campaign start and end date. 


How can I view my uploaded document? 

Click on the program activity in the Points History to view the details.

You will see a Clip Icon for downloading the document. Click on the icon to complete the download.


Can I enter points for a prior year?

This depends on the grace period. If your Admin has set up a grace period to allow you to do that, then yes. 


Can I delete the activities that have been entered? 

Depending on the configuration, some activities may be deleted.

Other activities are generated by the system and you will need to contact client services to delete them.