NOTE: If you already have DEXCOM linked with Apple Health, please connect FitLyfe to Apple Health and follow our guide here
The purpose of this article is to guide you through linking your DEXCOM device with your account, as well as how to unlink if desired.
There are two primary ways to link your DEXCOM monitor with your account:
This article will guide you through both methods.
You can only have 1 wearable device linked to your account at any one time, however since DEXCOM is a CGM (Continuous Glucose Monitoring) Device, you can have only one CGM and one Wearable device linked at the same time.
From the Web (Desktop or Mobile Browser)
Step 1: While logged into the Main Dashboard on the web browser of your choice, locate and mouse over the four-square icon 
in the top right of the page. This will produce a drop-down menu. From this drop-down, click the Link Device option.
Step 2: You'll be brought to a page that displays a number of health monitor device manufacturers and providers. Click Link Device in the DEXCOM section.
Step 3: You will then be re-directed to the DEXCOM account login page. Sign in using your DEXCOM account email and password to continue to the next step.
Step 4: In order for the application to function properly, it will need permission to import the necessary health data from the DEXCOM monitor. Sign your Full Name into the box and select Authorize to continue.
Note: The above App Authorization page will only appear the first time you attempt to link to DEXCOM, and will not be shown again when logging into the app in the future.
Step 5: After doing so, you'll be brought back to the Manufacturer Link Device page from Step 2. The DEXCOM section will have been updated with a green checkmark, indicating that a DEXCOM account has been linked successfully!
If in the future you acquire a different DEXCOM device or wish to switch to a different type of monitor, simply click the Unlink Device button.
Note: The last sync date and time will appear at the top of the DEXCOM section next to the green checkmark once the device has synced with your account. If this information is not present, then data has not yet been retrieved from your device. Please ensure that it is powered on and functioning. Also, once the device is connected, the sync will begin immediately and pull data from the last 60 days.
From the Health2Go Mobile App
Provided you have already installed and activated the Health2Go mobile app
you may follow these instructions to link a DEXCOM device to your account. If you have not installed and activated the app, instructions to do so can be found here.
Step 1: On your phone, open the Health2Go mobile app 
and sign in using your account username and password.
Step 2: Tap on Settings at the bottom of the app.
Step 3: In the Settings menu, tap Apps under Connected App to be brought to a list of monitor manufacturers/providers.
Step 4: Tap DEXCOM from the list provided.
Step 5: You will then be re-directed to the DEXCOM account login page. Sign in using your DEXCOM account email and password. If done correctly, you will be immediately returned to the Settings page from Step 3.
If your device was synced properly, within the next few minutes you should see the app and sync date & time appear under the Connected App section of the settings page, like below.
You can also tap the four-square icon
from the Home screen of the app, and then tap the Link Device option. If the DEXCOM section that appears has a green checkmark, then the device has been connected.
For additional assistance, please contact your employer or our Client Services Team via the Support Portal.