The My Biometric module is meant for informational and incentive tracking only and does not represent any medical advice. For any medical advice, please refer to your physician.
Biometric Widget
The purpose of this widget is to show your biometric data.
The Biometric Widget will appear in green within the dashboard. The name of the program and details displayed in this widget are determined by your administrator.
Important: This widget will only be visible if your program administrator has configured it to be present in the platform and your company offers the program.
Health Outcome Configuration: Depending on the platform configuration by your administrator, you may see your health outcome information (points or dollars). A bar may be displayed to show your current points or dollars. The administrator may configure the widget to show you previous years information as well.
Health Score Configuration: Depending on the platform configuration by your administrator, you may also see your health score instead of outcome. This score is based off of your biometric information. This biometric data will depend on what your employer is testing for and the purpose of the program. Hover your mouse over the health score information to see a description of what you need to do.
Biometric Dashboard
Click on the header or anywhere within the Biometric Widget to access the Biometric Dashboard. This dashboard shows important information provided by your employer, your credit (or health score) information, and biometric data based off of your onsite screenings.
The Biometric Dashboard is divided into multiple sections or widgets. What you see in the dashboard will depend on what information your employer has configured to be displayed. It may consist of two different views: Health Credits or Health Score. Both are described in further detail below.
Health Outcome Configuration
If your employer has an incentive program where credits (points or dollars) are used to measure progress and provide incentives, then you will see the following sections on the Biometric Dashboard.
Important Information
This section of the Biometric Dashboard contains information your employer wants to communicate with you and depends on what your administrator has configured. It might include important information or messages from your employer.
Quick Links
This section of the Biometric Dashboard contains links set up by your employer and may be used to access additional information. Click on a link to be redirected to the page.
Required Activities
Depending on your employer configuration, you might have activities to be completed. This section of the Biometric Dashboard may be configured by your employer to show any required biometric activities and their completion status. If the activity has been completed, then it will show a green circle with a checkmark.
Biometric Credits
In this dashboard section, you can view your year-to-date totals as well as historical data for previous years. To see a previous year's data, select the year from the drop-down menu. Information will be refreshed automatically.
Below the year selection, you will see the total amount you were awarded for each set up biometric screening item.
Biometric Widgets
These widgets appear below the Important Information and Biometric Credits information on the dashboard. There are three elements of each widget and what you see will depend on how your employer has set it up.
Each displayed widget will be divided into three parts:
- Goal
- Historical data (or baseline)
- Current Test
Depending on how your employer has configured, the widget, you may see an improvement percentage on one or more biometric widgets. When an improvement has been made, you may receive a reward based on your employer's plan.
Note: The image below is just an example and your employer may configure this widget differently than what is shown.
Depending on the plan design, an award may be set for making improvements in a biometric screening area. Award information may be lined out in the Important Information section of the dashboard based on the plan design.
Typically, if you meet your standards, then you earn the incentive. The standard is defined in the Goal portion of the widget.
If you do not meet the standard (i.e. goal), then there may be an alternative standard set by your employer. This alternative standard will appear below the goal in the widget.
Note: If you do not see the alternative standard below the goal information, then you need to ask your employer what is the alternative standards.
An Example: Your employer may set a blood pressure goal of less than 130/85. If your blood pressure readings fall below this, then you have met the standard defined by your employer and will receive an incentive if one is provided.
You may see three icons within the widget based on your current screening and baseline information.
Icon | Meaning |
|---|---|
 | This an alert icon meaning your value is high for the biometric widget. |
| This icon means your value is ok for the biometric widget. |
| This icon means your value is too high for the biometric widget. When this icon is present, it is a concern. |
Health Score Configuration
If your employer has configured the system to show your total health score and recommended actions, then the Biometric Dashboard will appear differently.
Important Information
This section of the Biometric Dashboard contains information your employer wants to communicate with you and depends on what your administrator has configured.
It may include important information or messages and quick links. Depending on what your administrator has configured, you may see your required activities and their completion status as well.
Health Score
This will be the same information as displayed in the widget within the main dashboard. It will provide a number value and your overall rating.
You may view the previous years health score by selecting a year from the menu. This information is configured by your administrator and will vary.
List Breakdown
This section shows your screening information in list form. As part of this information, you will see each screening item set up by your administrator and the category it falls in.
Next, you will see the maximum points you can earn and the total you have earned so far. Your employer may provide incentives based on the score that you earn. There may also be no incentives depending on your employer.
The score detail can be found on the Biometric History. Click on the Service Date to generate your personal report.
Screening History
You can view your biometric screening historical data by selecting the Screening History Tab at the top of the Biometric Dashboard.
Here, you can view biometric data based on a configured date range. Use the Calendar Icon to select a start and end date for displayed data.
Information will be listed by the most recent screening date based on then selected range.
For each historical record, you will also see the screening type (onsite, physician form, etc.) and the results of the screening.
You may use the My FitDocs Tab at the top of the Biometric Dashboard to upload your physician forms for completed screenings.
Troubleshooting FAQ
Where can I see my biometric data?
Where do I see my historical data?
How do I find out if I get my incentive or not?
Where do I upload my physician forms?
Where do I see my onsite screening results?
My screening result numbers are incorrect. What can I do?
Where do I see my physician form uploaded data?
I'm unable to upload my physician form?
Why was my physician form denied?
Do I get notified when my physician form is approved?
I do not see the option to upload my physician form. Why?
Where can I see my biometric data?
Click on the title of the Green Widget on the main dashboard and then select Screening History Tab to view this information for a defined date range.
Where do I see my historical data?
Click on the title of the Green Widget on the main dashboard and then select Screening History Tab to view this information for a defined date range.
How do I find out if I get my incentive or not?
Click on the title of the Green Widget on the main dashboard.
Depending on your company program, you will find your incentive information in the Biometric Dashboard.
Here, your employer should provide details on if an incentive is provided or not.
Where do I upload my physician forms?
This can be accomplished in two ways:
- Click the title of the Green Widget within the main dashboard and then select the My Fitdocs Tab. Next, click on Upload Form to locate and upload your physician form.
- Hover over the User Settings and then choose FitDoc. Select the form type and upload the form. You will then be notified when the form is in its processing stage.
Where do I see my onsite screening results?
Click on the title of the Green Widget on the main dashboard and then select the Screening History Tab to view the results of an onsite screening.
My screening result numbers are incorrect. What can I do?
Contact your health coach, program administrator, or client services at www.gofitlyfe.com.
Where do I see my physician form uploaded data?
If your form has been approved, then the biometric data will be available on the Screening History Tab.
If your form has been denied, then the biometric data will not be displayed on the Screening History Tab.
I'm unable to upload my physician form?
An alternative method is always provided in the instructions of the form.
Why was my physician form denied?
There could be a missing signature, missing information, invalid information, or unclear (typing not done accurately or clearly).
Do I get notified when my physician form is approved?
Yes, you will get notified and your incentive will be calculated in real time.
I do not see the option to upload my physician form. Why?
This is because the employer did not participate or enable this feature